1. Introduction

Luxen Labs LLC ("Company," "we," "us," or "our") operates the Luxen Shield platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Luxen Shield, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name and email address
Account credentials
Payment information (processed securely via Stripe)
Communication preferences

Smart Contract Data

When you use our scanning services, we temporarily process:

Smart contract source code you submit for analysis
Contract addresses for on-chain analysis
Scan results and security reports

Automatically Collected Information

Device and browser information
IP address and location data
Usage patterns and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our security analysis services
Process your transactions and manage subscriptions
Send you important service notifications
Improve our platform and develop new features
Respond to your inquiries and provide customer support
Detect and prevent fraud or abuse
Comply with legal obligations

4. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

Account data: Retained until you delete your account
Scan results: Retained for the duration of your subscription
Smart contract code: Deleted from our servers within 30 days of scanning
Payment records: Retained as required by law (typically 7 years)

5. Information Sharing

We do not sell your personal information. We may share your information with:

Service providers: Third parties that help us operate our platform (e.g., Stripe for payments, hosting providers)
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit (TLS/SSL)
Encryption of sensitive data at rest
Regular security assessments
Access controls and authentication
Secure cloud infrastructure

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Request transfer of your data
Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@luxenlabs.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in
Remember your preferences
Analyze usage patterns
Improve our services

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@luxenlabs.com
Address: Luxen Labs LLC, Delaware, United States